PCI DSS Level 1 Certified • PIPEDA Compliant • Quebec MEV Training
Back to Compliance

Code of Conduct

Merchant fairness and transparency commitments.

Commitment

SavPay acknowledges and supports the Code of Conduct for the Credit and Debit Card Industry in Canada.

We aim to maintain transparency, fairness, and accountability throughout sales, onboarding, and merchant support.

Core Merchant Principles
  • Clear and understandable contract and pricing information.
  • Transparent disclosures on fees and key terms.
  • Defined merchant support and escalation paths.
  • Practical guidance on rights during onboarding and account lifecycle.
Implementation

SavPay teams receive periodic training on conduct expectations and applies internal reviews to maintain alignment with current standards.

Last updated: November 2024 (internal compliance package reference).