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Fast Response
Dedicated Support
24/7 via processor lines

SUPPORT

Support that picks up.

Real humans in Montréal. Business hours: Mon–Fri, 9:30 AM – 4:30 PM ET. After hours: emergency line through your processor. Average response time: under 2 hours.

Support Hours & Contact

Sales & Support

+1 (514) 863-6540

Mon–Fri 9:30 AM–4:30 PM EST

Email

Support: support@savpay.ca

Sales: sales@savpay.ca

Response in 24hr

Business Hours

Mon–Fri: 9:30 AM–4:30 PM (EST)

Sat–Sun: Closed

After-hours calls transfer automatically to our processors' 24/7 support.

Available Support Types

General Support

  • Account assistance
  • Billing questions
  • Product information
  • Issue reporting

Technical Support

  • Terminal connectivity
  • Processing issues
  • Error troubleshooting
  • Payment integration

Account Management

  • New setups
  • Equipment upgrades
  • Account changes
  • Contract renewals

Frequently Asked Questions

Send a Support Request

REACH US

A real human, within the hour.

No tickets. No queue. Call, email, or request a callback.